Read through these FAQs for answers to Wild Republic’s most commonly asked questions:

When was Wild Republic founded?

Since 1979, Wild Republic has been creating toys that foster curiosity about wildlife and educate children about the wonders of nature.

Can I return my online purchases?

Yes. You can return damaged or faulty items within 30 days of your Wild Republic delivery. To return a product, call us toll free at +61-73-265-5288  to receive a Return Authorization and shipping information. A replacement product or full credit will be refunded within 14 days of receiving the returned merchandise.

Note: Shipping and handling charges are non-refundable.

What type of toy safety testing does Wild Republic perform on its products?

Our toys go through the following safety tests during the design and production phases:

  • Seam pull and tension strength
  • Small parts and ball sizes
  • Cord lengths
  • Plastic bags and plastic sheeting thickness
  • Sharp edges and sharp points
  • Eye pull resistance
  • Lead and heavy metals check

How do I clean my Wild Republic stuffed animals?

We're glad you asked. We've prepared a guide for you here.

Can I use a promotion code for items that are on sale?

Promotional code discounts are applicable for a one-time use and cannot be combined with sale items. When orders contain both non-sale and sale items, the promotional code discount will be applied to non-sale items only.

How much is the Freight charges?

We're glad you asked. Please refer to the Shipping Policy

What browser can I use while browsing the website?

This site best viewed in the last two versions of Chrome, Firefox, Safari, Opera, Mobile Safari, and IE Mobile. Additionally, Internet Explorer version 11+ and version 2.3+ of the Android Browser. Here are some links to download these great browsers:


Don’t know what version you are using? Use this online tool to check your browser version: https://www.whatsmybrowser.org/

Don’t see what you’re looking for?

Contact Customer Service for answers to individual questions.

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